Platform Console

Company	Kind	Uses	Properties	Devices online	Open alerts	Alerts 30 d	Reports 30 d	Unanswered	API keys

Counts only. Opening a company's alerts or reports is done from Investigate and needs a reason.

Systems that serve many companies (e.g. Hostplus). One partner key manages its companies and acts for one at a time with X-Company-Id.

Partner	Companies	Webhooks	API keys

Guests can ask reception to call them
The iPad's 「フロントを呼び出す」 button. Off: only staff start contact (messages and calls to the iPad); the button disappears from every iPad within seconds.

Show guests the sound level
The iPad's dB reading, bar and limit, on the home screen and the night clock. Off: the iPad still measures, reminds guests when it's too loud and alerts staff; guests only see the quiet hours and that nothing is recorded.

Sound descriptors (research)
iPads also send, each second, the level in 8 frequency bands and a few numbers on the sound's shape (steady, tonal, beat, speech rhythm), for telling talk, music and street noise apart. No audio leaves the iPad. Uses more of the iPad's processor. This allows it: each iPad is turned on below.

Apple's sound labels (research)
iPads with the newest app also run Apple's own sound classifier on the same audio and send, each second, its most likely labels (speech, music, television…) with their confidence, to compare with the sound descriptors. No audio leaves the iPad. Uses more of the iPad's processor. This allows it: each iPad is turned on below.

Research on each iPad

iPads move to the research one at a time: each is told only what is allowed above, turned on here, and what its app can do. An iPad on an app from before this shows no capabilities and is never asked. Apple's labels need a runtime 5 app.

iPad	Property	App	Descriptors	Apple's labels

Simulated sound (demo)

For demos without an iPad in the room. The property gets an iPad, shown to staff like any other, that sends a sound level every second: the live view, graph, map, guest reminders and staff alerts react as they would to a real one. The company sees the change in its activity log. Turn it off after the demo.

Street: made up, or the street noise of a real listing on the same road (its iPad’s level, so both read the same with nobody in). In the room, on top: Quiet: nobody · Lively: busy, under the limit · Party: bass-heavy music over the limit (guest reminder, then a staff alert if left on).

Property	Managed by	In the room	Street noise

Residents' sign-in SMS

Codes sent to neighbours when they sign in. Only Japanese mobile numbers get one; above the daily limit, sign-in pauses.

Companies

New company

Change kind

Invite link

API key issued

Transfer property

Companies